Can I change the shipping address? After the order has been placed, it is hard to change the shipping address. Once the product is shipped out,...
Can you ship to my country? We will not service any country that is not listed on the ‘Checkout page’ because of customs issues. We will...
Customs fee / import tax We receive only the payment about a product and shipping service through this website. Since custom rules and regulations differ...
Have my items been sent yet? Shipment will depend on which item you ordered. Average order processing duration will be 1~2 business days. Average delivery duration...
Which carrier will my products be shipped with? US store It’s usually shipped out using UPS, USPS, Fedex depending on situations. INT store It’s shipped out via expressing...