Can you ship to my country? We will not service any country that is not listed on the ‘Checkout page’ because of customs issues. We will...
Have my items been sent yet? Shipment will depend on which item you ordered. Average order processing duration will be 1~2 business days. Average delivery duration...
Which carrier will my products be shipped with? US store It’s usually shipped out using UPS, USPS, Fedex depending on situations. INT store It’s shipped out via expressing...
[FOLDIO360] Take 360 photos with incompatible DSLR camera You can still use your DSLR camera to create 360 images even though your camera doesn’t have IR remote mode,...
[FOLDIO360] Upload to Wix Wix website only allows to use gif and mp4 files. So the iframe code for the interactive 360 image that...
[FOLDIO360] Share 360 image Share Click your gallery on the Foldio360 app. Choose a 360 image you want to share. Click the share icon. You...
[FOLDIO360] DSLR camera video mode *DSLR video mode doesn’t exist originally, but you can use “Turntable control mode” to record a 360 video with your...
[FOLDIO360] iPad compatibility Since the iPad is not 100% compatible with Foldio360 app, there is limitation to use the Foldio360 app. (ex. exporting...
[FOLDIO360] DSLR camera compatibility This is the DSLR camera compatibility list for Foldio360 & Foldio360 Smart Dome we tested so far. We will keep...